GRI content index table
Disclosure Disclosure Title Link and Reference   Tieto area
name and number
UNGC OECD
GRI 102: GENERAL DISCLOSURES 2016
ORGANIZATIONAL PROFILE
102-1 Name of the organisation. Tieto in brief     COP report profile  
102-2 Activities, brands, products and services Tieto in brief     COP report profile  
102-3 Location of headquarters Tieto in brief     COP report profile  
102-4 Location of operations Tieto in brief, Markets     COP report profile  
102-5 Ownership and legal form Tieto in brief     COP report profile  
102-6 Markets served. Markets     COP report profile  
102-7 Scale of the organisation Tieto in brief, Markets     COP report profile  
102-8 Information on employees and other workers Our people     Principle 6
COP report profile
 
102-9 Supply chain Sustainable supply chain     Criteria 2
COP report profile
 
102-10 Significant changes to the organization and its supply chain Operating model, Shares and shareholders, Sustainable supply chain     COP report profile

Criteria 2
 
102-11 Precautionary principle or approach Our approach to sustainability        
102-12 External initiatives Our approach to sustainability        
102-13 Memberships of associations. Our approach to sustainability        
STRATEGY
102-14 Statement from senior decision-maker CEO message     Criteria 19 x
102-15 Key impacts, risks and opportunities NFI, Corporate Responsibility 2020 plan        
ETHICS AND INTEGRITY
102-16 Values, principles, standards, and norms of behavior Managing CR     Criteria 12-14
Principle 10
 
GOVERNANCE
102-18 Governance structure Corporate governace statement     Criteria 20  
102-20 Executive-level responsibility for economic, environmental and social topics Managing CR     Critera 1, 20  
102-21 Consulting stakeholders on economic, environmental and social topics Corporate governance statement, Stakeholder dialogue, Managing CR, Customer experience     Criteria 1, 20  
102-23 Chair of the highest governance body Corporate governace statement     Criteria 1, 20  
102-32 Highest governance body's role in sustainability Managing CR, Independent assurance report     Criteria 1, 20  
STAKEHOLDER ENGAGEMENT
102-40 List of stakeholder groups Stakeholder dialogue     Criteria 21  
102-41 Collective bargaining agreements Our people     COP report profile x
102-42 Identifying and selecting stakeholders Stakeholder dialogue     Criteria 21  
102-43 Approach to stakeholder engagement. Stakeholder dialogue     Criteria 21  
102-44 Key topics and concerns raised Stakeholder dialogue, Customer experience     Criteria 21  
REPORTING PRACTICE
102-45 Entities included in the consolidated financial statements About sustainability reporting        
102-46 Defining report content and topic boundaries Materiality analysis        
102-47 List of material topics Materiality analysis        
102-48 Restatements of information About sustainability reporting        
102-49 Changes in reporting About sustainability reporting        
102-50 Reporting period. About sustainability reporting     COP report profile  
102-51 Date of most recent previous report. About sustainability reporting     COP report profile  
102-52 Reporting cycle. About sustainability reporting     COP report profile  
102-53 Contact point for the report. About sustainability reporting     COP report profile  
102-54 Claims fo reporting in accordance with the GRI Standards About sustainability reporting     COP report profile  
102-55 GRI Content Index GRI content index        
102-56 External assurance Independent assurance report     COP assurance  
GRI 103: MANAGEMENT APPROACH 2016
103-1 Explanation fo the material topic and its boundary Corporate Responsiblity 2020 Plan, Materiality analysis     Criteria 15-18, Principle 1-9 x
103-2 The management approach and its components Corporate Responsiblity 2020 Plan, Materiality analysis     Criteria 15-18, Principle 1-9 x
103-3 Evaluation of the management approach Corporate Responsiblity 2020 Plan, Materiality analysis     Criteria 15-18, Principle 1-9  
MATERIAL TOPICS
Disclosure Disclosure Title Link and Reference Omission Tieto area
name and number
UNGC OECD
GRI 200: ECONOMIC STANDARD SERIES
GRI 201: ECONOMIC PERFORMANCE 2016
201-1 Direct economic value generated and distributed. Economic impact Community investments not reported as it is not significant 8: Financial performance Criteria 9-11 x
201-4 Financial assistance received from government. Economic impact   8: Financial performance Criteria 9-11 x
GRI 205: ANTI-CORRUPTION 2016
205-1 Operations assessed for risks related to corruption Ethical culture   1: Ethical culture Criteria 12-14
Principle 10
x
205-3 Confirmed incidents of corruption and actions taken Ethical culture   1: Ethical culture Criteria 12-14
Principle 10
x
GRI 300: ENVIRONMENTAL STANDARD SERIES
GRI 302: ENERGY 2016
302-1 Energy consumption within the organization. Greenhouse gas emissions   4: Greenhouse gas emissions Criteria 9-11
Principle 7
x
GRI 305: EMISSIONS 2016
305-1 Direct (Scope 1) GHG emissions Greenhouse gas emissions   4: Greenhouse gas emissions Criteria 9-11
Principle 7
x
305-2 Energy indirect (Scope 2) GHG emissions Greenhouse gas emissions   4: Greenhouse gas emissions Criteria 9-11
Principle 7
x
305-3 Other indirect (Scope 3) GHG emissions Greenhouse gas emissions   4: Greenhouse gas emissions Criteria 2, 9-11
Principle 7
x
Tieto 4.1 Reduction of CO2 emissions from indirect energy consumption Greenhouse gas emissions   4: Greenhouse gas emissions Criteria 9-11
Principle 7
x
GRI 400: SOCIAL STANDARD SERIES
GRI 401: 2016 MATERIAL TOPIC: EMPLOYMENT
401-1 Total number and rates of new employee hires and employee turnover. Our people     Principle 6  
GRI 405: DIVERSITY AND EQUAL OPPORTUNITY 2016
405-1 Diversity of governance bodies and employees Equal opportunities   7: Equal opportunities Principle 6  
Tieto 7.1 Code of conduct policy, Anti-corruption rule training coverage. Equal opportunities   7: Equal opportunities Principle 6  
GRI 406: NON-DISCRIMNATION 2016
406-1 Incidents of discrimination and corrective actions taken Equal opportunities   7: Equal opportunities Criteria 3-5
Principle 6
x
GRI 418: CUSTOMER PRIVACY 2016
418-1 Substantiated complaints regarding breaches of customer privacy and losses of customer data Information security and data privacy   3: Information security and data privacy    
TIETO SPECIFIC TOPICS
Disclosure Disclosure Title Link and Reference Omission Tieto area
name and number
UNGC OECD
SUSTAINABLE IT SOLUTIONS
Tieto 5.1 Estimated avoided emissions from the use of IT services Sustaineble IT   5: Sustainable IT Solutions Criteria 15-18
Principle 9
x
SUSTAINABLE SUPPLY CHAIN
Tieto 2.1 % ratio of new or renewed supliers agreeing to Tieto's Supplier Code of Conduct Sustainable supply chain   2: Sustainable Supply chain    
EMPLOYEE EXPERIENCE
Tieto 6.1 Employee engagement index Employee experience   6: Employee experience    
Tieto 6.2 % of employees being always or often s tressed and not being able to recover Employee experience   6: Employee experience    
CUSTOMER EXPERIENCE
Tieto 9.1 Customer experience index CXI Customer experience   9: Customer experience    
Tieto 9.2 Net promoter score NPS-r Customer experience   9: Customer experience    
ETHICAL CULTURE
Tieto 9.1 Code of conduct policy, Anti-corruption rule training coverage. Ethical culture   1: Ethical culture Criteria 12-14
Principle 10
x